Why doesnt vans ship to canada

We will notify you regarding your updated order status. What do I do if I made an error on my email address? Contact customer service and they can manually update your email address.

Why does my bank statement show two transactions for the same order? When you place an order your bank statement will display both a pre-authorization and the final sale. The pre-authorization hold will drop off within a couple days, depending on the policies of your bank. For this reason, we will not be able to cancel or change your order once you have submitted it to us. Vans is a people company that makes shoes, and our Vans family is our first priority. For in-store return inquiries, please contact our Customer Service team.

How can I receive a prepaid return shipping label? A prepaid return shipping label is provided with in-stock orders only. A replacement shipping label can be sent to you by contacting us for a replacement label. What payment methods do you accept? We do not accept checks, cash, or credit vouchers. All cards that do not participate in the verification process will not be accepted. Do you sell gift cards online? Yes, you can buy Vans gift cards online or in any Vans company owned stores not through other retailers such as JCPenneys.

For more information on gift cards, click here! How will my gift card be refunded if I return my order? After you complete your purchase, please do not discard your used gift card even if there is a zero balance. If you decide to return your item, your refund will be electronically posted to the original form of payment.

If you used both a credit card and a Vans gift card s to make your purchase, each amount will be credited back to the corresponding form of payment. How can I check the balance on my Vans gift card? Check your gift card balance here. Do gift cards have an expiration date? Gift cards do not expire.

If a gift card is dormant or unused for at least 5 years, then the remaining value on the gift card may be escheated based on current applicable state laws.

How do I find a Vans retail store near me? To find the closest Vans store, click here. To only display Vans owned retail stores, select the "Vans Stores" from the check boxes below the map; otherwise, the results list will display both Vans owned retail stores, as well as all retailers that carry Vans.

Please create an account here. Once you have registered and signed in, click the red "Get Started" button and select the type of request Ex: athlete sponsorship from the submission types and follow the submission instructions.

What are your policies on sales tax and tax exempt orders? Vans has a constitutional obligation to collect sales use tax in those provinces we are licensed to do business. Sales tax is calculated using the address where the product is being shipped. If for any reason you believe you are exempt from paying sales tax, please contact us and we will assist you with processing your order.

Please have all the proper exemption tax information available. Credit cards that do not participate in the verification process will not be accepted. Note: This post contains affiliate links which means if you click on a link and purchase an item, we will receive an affiliate commission at no extra cost to you. We recommend MyUS. If you still have questions about how MyUS works, check out this short explainer video:. Just visit the Vans website and place your order.

These include but are not limited to electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings; any defect or characteristic related to the nature of the Shipment, even if known to DHL; any act or omission by a person not employed or contracted by DHL - e.

Routing Shipper agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places. Customs Broker: 4. All the documents required to declare the goods should be provided within ten 10 calendar days from the moment the goods arrive to the TSF. The Consignee would take of formalities related to the frequency of receiving shipments at his own risk and cost 4. The Shipper and the Consignee guarantee that they have legal authority or other legal grounds for the Customs Broker to perform legally relevant actions on their behalf and shall be fully liable for providing comprehensive and accurate information in respect of the Express Shipments.

Liability of the Parties 5. The Customs Broker shall not be liable for lost profits or other consequential and contingent damages of the Consignee even if such damages are foreseeable or have been made known to the Customs Broker or the Customs Broker could or should have known about them.

The Parties shall be released from liability for full or partial non-performance of their respective obligations hereunder if it became a result of Force Majeure circumstances and those circumstances directly affected performance of this Agreement.

Service Fees and Payment for Customs Operations: 6. General Provisions 7. International Ordering What countries does Zumiez ship to? We do not ship to International P. Sales tax is calculated using the address where the product is being shipped.

If for any reason you believe you are exempt from paying sales tax, please contact us and we will assist you with processing your order.

Please have all the proper exemption tax information available. Credit cards that do not participate in the verification process will not be accepted.

For free stickers, please send a self-addressed stamped envelope to: Vans, LLC. Orders being shipped to P. Please note, Custom products and express shipping are not available to these locations.

Orders shipped by 3 Day, 2 Day, or Overnight deliver on business days only Monday through Friday , excluding holidays. You may call your card-issuing bank if you have further questions. Sorry, but you can't change your pickup store. You must pick up your order at the Vans store you originally selected. Product Category. Non-image custom footwear. Skate Classic Customs. ComfyCush Customs. Please review the shipping page during checkout for any holiday time frame updates.

Check out Vans Custom Culture for details. Have more questions? Do not submit logos, photography, art or others images of celebrities. Your image cannot exceed 10mb, should have a minimum size of x, and should be a jpg and png.

Review the Full Terms and Conditions. Please call customer service for custom returns at Please note, all Custom products with uploaded images or embroidery are not subject for return. Custom shoes can only be created in the colors, patterns, styles, and fabrics that are currently listed on the Custom shoe section of our website.

Colorways, fabrics and design options are continuously updated. Our shoes are sized according to the US standard; the size conversion from women's to men's shoes is 1. For example, if you were a size 8 in women's, you'd be a size 6. If you fall below men's 6. Please note, by design, our high performance skate shoes tend to fit snug, so you may want to select a half size larger.

Alternatively, if you have a wide foot, you may purchase one size larger to compensate for the width or check out designing your own pair of wide Customs! Kids feet grow fast.